Pricing
All hosting options give you 100% data ownership and full privacy compliance.
We absolutely love Matomo Analytics. The more we learn about this platform, the more we understand what an incredible value is being provided. We save about 150K per year using Matomo.
Michael Fatica | MetaLocator Chief Executive Officer
Choose Your Matomo Analytics Solution
Whether you need hassle-free cloud hosting or complete control with on-premise deployment, all hosting options give you 100% data ownership and full privacy compliance.
Need help deciding what's right for you? Contact Sales
| Recommended | |||
|---|---|---|---|
| Business | Enterprise | ||
|
Your monthly traffic
How to estimate your hits |
|
Tailor your Matomo Analytics solution to meet your specific business requirements. | |
|
Monthly price Get 2 months free with annual billing! |
29 Per month (excl. tax)
29 Per year (excl. tax)
Monthly
Annually
|
Contact us for tracking more than 10 million hits per month. Matomo Cloud can scale to hundreds of millions of hits per month. | Contact us for custom pricing and allowances. |
| Where will my data be hosted? | Hosted on our servers | Hosted on our servers | |
| What will happen if you exceed your allocated hits? |
Cost of additional hits per month:
per year: for (excl. tax) |
- | |
| Set up |
|||
| Easy to set up | |||
| Choose where your data is stored | In Europe | In Europe | |
| Support | Email Support | Email Support, and Customer Success Manager | |
| Allowances |
|||
| Websites | 30 | Custom | |
| Team members | 30 | Custom | |
| Segments | 100 | Custom | |
| Goals | 150 | Custom | |
| Custom Dimensions | 30 | Custom | |
| Raw data retention | 24 months | Custom | |
| Report data retention | Forever | Forever | |
| No data sampling | |||
| Features |
|||
| Google Analytics data importer | |||
| GDPR Manager | |||
| API access | |||
| Standard reports See the list below |
|||
| Activity Log | |||
| WooCommerce Analytics | |||
| Search Engine Keywords Performance | |||
| Funnels | |||
| Users Flow | |||
| White Label | Custom Logo & Colors | Custom Logo, Colors and your custom Brand | |
| Heatmap & Session Recording |
Heatmap Pageviews per monthper year
Session Recordings per monthper year
|
||
| A/B Testing | |||
| Custom Reports | 100 | Custom | |
| Forms | 100 | Custom | |
| Media Analytics | |||
| Roll-Up Reporting | |||
| Advertising Conversion Export | |||
| Multi-Channel Conversion Attribution | |||
| Cohorts | |||
| Tag Manager | 30 containers | Custom | |
| Data Warehouse Connector |
Starts from per monthper year
|
Custom | |
| SAML integration | |||
| LDAP integration | |||
| Custom Domain | |||
| Fully customisable and extensible | Partially |
Included in all plans:
- eCommerce Tracking
- Event Tracking
- Content Tracking
- Campaign Tracking
- User Tracking
- Site Search
- Real-Time
- Customisable Dashboard
- Segmentation
- Custom Logo
- Tracking Spam Prevention
- Row Evolution
- Transitions
- Overlay
- Privacy Options
- All Websites Dashboard
- Visitor Maps
- Visitor Profile
- Site Speed
- Geo-Location
- Annotations
- Scheduled Email Reports
- Custom Alerts
- HTTP Analytics API
- HTTP Tracking API
- Log Analytics
- Exportable Widgets
- 100+ Integrations
- 50+ Languages
- 100+ Currencies
- Timezone support
FAQ
What does Matomo Cloud include in its price?
Matomo's Cloud plans include hosting, maintenance, automatic updates, security monitoring, daily backups, and access to all Matomo features.
Is there a free trial for Matomo Cloud?
Yes, a free trial is available with access to all core features. You don’t need a credit card for the free trial.
Are updates included with Matomo Cloud?
Yes! Our Cloud plans come with automatic updates.
How do costs change as my traffic grows?
Cloud pricing increases with traffic tiers.
Are the new bundles only for On-Premise, or do they also affect Cloud?
The new plugin bundles apply to Matomo On-Premise. Matomo Cloud plans already include access to Matomo features as part of the hosted subscription and are not affected by the On-Premise plugin bundle structure.
Can I upgrade or downgrade my Matomo Cloud plan at any time?
Yes! When you do, you’ll only pay for the difference based on the number of days left in your current billing period (prorating). You can also switch between yearly and monthly billing.
Do you have special plans for open-source projects, non-profits, groups of friends, and other non-commercial entities?
We are proud to support non-profit organisations and charities around the world that seek to better their communities, provide social good, preserve culture or the environment, provide relief to the poor, or promote human rights. Eligible non-profit organisations may receive a discount. Get in touch to learn more.
Can I move between Cloud-hosted and On-Premise at any time?
Yes! That’s because you are the owner of your data. We can import the data that you’ve collected On-Premise (when you self-host Matomo) and import it into the Cloud (SaaS) or give you an export from your data on the Cloud so you can use it On-Premise. Email us to get more information.
Where is the data located?
When you choose to use our Cloud-hosted version, the data is stored in Frankfurt, Germany. When you self-host Matomo On-Premise you can choose where the data should be located by setting up servers in your preferred location.
How can I purchase a Matomo Cloud plan?
To purchase a Matomo Cloud plan you first need to create an account by signing up for a free Cloud trial. Once you have created an account, you can follow the next steps here.
Support
- Forum support
Included Plugins:
- Community plugins
- All base features
Support
- Dedicated Customer Success
- Priority Email Support (24/5, 12-hr response)
- Onboarding Consultation
- Chat support
All Business plugins plus:
Support
- Dedicated Customer Success
- Priority Email support (24/5, 6-hr response)
- Tailored onboarding with dedicated project manager
- Integration support consultations
- Chat support
All Enterprise plugins plus:
- Custom configurations
Included in all bundles:
Every Matomo plan includes powerful core analytics capabilities to track, measure, and optimise your digital presence, from real-time visitor insights to customisable dashboards and comprehensive privacy controls.
- Tracking & Data Collection
- Campaign tracking
- Content tracking
- eCommerce tracking
- Event tracking
- Geo-Location
- Internal Site Search
- Log Analytics
- Tracking Spam Prevention
- User tracking
- Reporting
- AI Assistants report
- Overlay
- Real-time reports
- Segmentation
- Site Performance
- Visitor Profile
- Scheduled Email reports
- Custom alerts
- Dashboards & Visualisation
- All Websites dashboard
- Annotations
- Customisable dashboards
- Exportable widgets
- Row Evolution
- Transitions
- Visitor Maps
| Community | Team | Business | Enterprise | VIP | |
|---|---|---|---|---|---|
| Pricing & Limits | |||||
| Price From | Free | From €230/mo | From €1209/mo | From €2834/mo | Custom |
| Users | Unlimited | Up to 4 | Up to 20 | Up to 50 | 50+ |
| Monthly Hits | Unlimited | Up to 5M | Up to 30M | Up to 100M | 100M+ |
| Support | |||||
| Forum Support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email Support | — | 24/5, 12-hr response | 24/5, 12-hr response | 24/5, 12-hr response | 24/5, 6-hr response |
| Dedicated Customer Success | — | — | — | ✓ | ✓ |
| Onboarding Consultation | — | — | — | ✓ | Tailored with PM |
| Security Review | — | — | — | — | ✓ |
| Integration Support | — | — | — | — | ✓ |
| SLA Guarantees | — | — | — | — | ✓ |
| Core Analytics Features | |||||
| eCommerce Tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Event Tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Real-Time Analytics | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customizable Dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Segmentation | ✓ | ✓ | ✓ | ✓ | ✓ |
| Premium Plugins (Buy individual plugins) | |||||
| Funnels | — | ✓ | ✓ | ✓ | ✓ |
| Media Analytics | — | ✓ | ✓ | ✓ | ✓ |
| Heatmaps & Session Recording | — | ✓ | ✓ | ✓ | ✓ |
| Search Engine Keywords | — | ✓ | ✓ | ✓ | ✓ |
| WooCommerce Analytics | — | ✓ | ✓ | ✓ | ✓ |
| Custom Reports | — | ✓ | ✓ | ✓ | ✓ |
| Users Flow | — | ✓ | ✓ | ✓ | ✓ |
| Form Analytics | — | ✓ | ✓ | ✓ | ✓ |
| SEO Web Vitals | — | ✓ | ✓ | ✓ | ✓ |
| White Label | — | — | ✓ | ✓ | ✓ |
| Cohorts | — | — | ✓ | ✓ | ✓ |
| Multi-Channel Attribution | — | — | ✓ | ✓ | ✓ |
| Activity Log | — | — | ✓ | ✓ | ✓ |
| Roll-Up Reporting | — | — | ✓ | ✓ | ✓ |
| Advertising Conversion Export | — | — | ✓ | ✓ | ✓ |
| A/B Testing | — | — | — | ✓ | ✓ |
| SAML Authentication | — | — | — | ✓ | ✓ |
| LDAP Authentication | — | — | — | ✓ | ✓ |
| Crash Analytics | — | — | — | ✓ | ✓ |
| Custom Development | — | — | — | — | ✓ |
FAQ
Do you have special plans for open-source projects, non-profits, groups of friends, and other non-commercial entities?
We are proud to support non-profit organisations and charities around the world that seek to better their communities, provide social good, preserve culture or the environment, provide relief to the poor, or promote human rights. Eligible non-profit organisations may receive a discount. Get in touch to learn more.
I’m a Matomo customer and the pricing and bundle options on the website differ from the ones in my Matomo account?
The pricing and bundle options shown on the website may differ from the options currently associated with your account. The updated bundles are not a direct one-to-one replacement for previous plugin bundles. Existing customers can continue to purchase and renew products under their current pricing structure. To find these, log into your marketplace account.
Are updates included in the price?
When you subscribe to a plugin bundle for Matomo On-Premise, all updates released during the subscription period are included.
Can I upgrade or downgrade to a different bundle later if my needs change?
Yes. You can upgrade to a higher bundle as your needs grow. you can downgrade at renewal if the lower bundle still includes the features and limits you need. If you rely on features only available in a higher bundle, those features may no longer be available after downgrading.
Can I still buy plugins separately?
Yes. Premium plugins can still be purchased separately for Matomo On-Premise. Plugin bundles are also available if you want access to a wider set of features at a bundled price.
Can I trial a specific bundle before purchasing?
Yes. The Team bundle includes a free trial, allowing you to evaluate its features before committing. For our other bundles, free trials are not available, but you can still evaluate many premium On-Premise features by requesting a trial or using trial versions where available. Contact us to discuss the best option for your environment and requirements.
Can I mix and match plugins from different bundles?
Plugin bundles are predefined packages, but you can supplement your setup by purchasing additional individual plugins separately.
Can I cancel at any time?
Yes, subscriptions can be cancelled anytime. They remain active until the end of the billing period.
Can we purchase additional seats/users for our current bundle without moving to the next bundle tier?
Seat and usage limits depend on the specific On-Premise bundle. In some cases, additional capacity may be available without requiring a full bundle upgrade. Contact us to discuss the available options for your licence.
What happens to my current subscription if I choose not to move to a bundle?
Your existing individual plugin subscriptions can continue to be renewed separately. Moving to a bundle is optional.
Certified ISO 27001:2022
Your analytics data is protected by globally recognised security standards. ISO 27001 certification means we follow the highest international standards for information security management.
Own your data. Protect your privacy. Unlock better analytics.
Organisations should be able to understand their digital performance while mainteaning full ownership and control of their data.
No credit card required.