What is Paddle in relation to Matomo?
If you have a charge on your credit card statement from
PADDLE.NET* MATOMO_ORG on your credit card, then you’ve recently made a purchase of the Matomo Analytics Cloud service by InnoCraft.
The Matomo Cloud order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for some of our orders. Paddle provides customer service inquiries and handles returns.
Thanks for contacting us! We will get in touch with you shortly.
Feedback on this page
Next FAQ: Where do I find Matomo Cloud invoices?Previous FAQ: How do I find the Hits per year when using Google Analytics?