Where can I get help and support?
You can find our various help resources in the Matomo Help Centre and also below:
User guides
Our User guides let you discover all features of Matomo and learn how to use them.
Training videos
Become a web analytics expert through our free, short and informative training videos.
Matomo Analytics training videos
Glossary
The Matomo Glossary lists the commonly used terms in Matomo Analytics (formerly Piwik Analytics): Metrics and Reports.
Frequently Asked Questions
The FAQs lists the most frequently asked questions and answers.
Developer guides
The Developer Zone is the center of innovation in analytics and guides you to Code, Design & Innovate with the Matomo Analytics (formerly Piwik Analytics) platform.
Free support
Meet other Matomo users and get free support in the Matomo community forums.
Support Plans
We offer annual Matomo Analytics Support Plans intended to assist you to install, configure and optimize Matomo on your infrastructure, as well as troubleshoot and resolve specific issues resulting from the use of Matomo Analytics. Our yearly support subscriptions are best for medium to large businesses and corporate users of Matomo Analytics who need to leverage the full power of the platform and for agencies offering Matomo Analytics services to their customers.
Learn more about our Support Plans or send a message to Support team to get started.