To uninstall Matomo, follow the following steps:

  • Remove the Matomo Tracking code from all websites previously tracked with Matomo
  • Delete all Matomo files in the matomo/ folder. In some configurations, the matomo/ folder cannot be deleted using FTP. If you can’t delete the matomo/ folder in your FTP, download the script uninstall-delete-matomo-directory.php, upload it to your server above the matomo/ folder, and execute it in your browser. It will delete the matomo/ folder.
  • Using a Mysql client such as phpMyAdmin or cPanel, delete the Database storing all Matomo tables.

Matomo will then be successfully uninstalled.

Alternatively, you may also want to migrate to Matomo Cloud-hosted instead (contact us for more information).