To uninstall Matomo (Piwik), follow the following steps:
- Remove the Matomo (Piwik) Tracking code from all websites previously tracked with Matomo
- Delete all Matomo (Piwik) files in the piwik/ folder. In some configurations, the piwik/ folder cannot be deleted using FTP. If you can’t delete the piwik/ folder in your FTP, download the script uninstall-delete-piwik-directory.php, upload it to your server above the piwik/ folder, and execute it in your browser. It will delete the piwik/ folder.
- Using a Mysql client such as phpMyAdmin or cPanel, delete the Database storing all Matomo (Piwik) tables
Matomo (Piwik) will then be successfully uninstalled.
Thanks for contacting us! We will get in touch with you shortly.