Log in to your Matomo Analytics

Don’t have an account?

Start your 21-day free Cloud trial or download On-Premise. No credit card required.

Need help?

If you are using Matomo and need help to log in, please select your account type below and follow the steps.

Matomo Cloud
Matomo On-Premise
Matomo for WordPress

Matomo Cloud

To log in to Matomo Cloud you need your account details which can be found in your welcome email.

After signing up to a free trial, you would have received an email with the subject line, “Welcome to your Matomo Analytics Cloud account” In this email you will find your Matomo login URL e.g. https://example.matomo.cloud or https://example.innocraft.cloud. Go directly to this URL to log in.

If you have misplaced the welcome email with your login details you can also follow the steps outlined in “How to log in using Matomo On-Premise” or alternatively email support@matomo.cloud for assistance.

To reset your password please go to your Matomo Cloud URL e.g. https://example.matomo.cloud and click “Lost your password?” at the bottom of the screen. 

Here you can set up a new password. When you have done this you will receive an email to confirm the password change. Once you’ve clicked the link in the email, you will be able to log in with your new password.

The email may go to a spam or junk folder so please check these locations.

Simply sign up for a 21-day free Cloud trial. No credit card required. 

Matomo On-Premise

  • As you are self-hosting Matomo on your own servers, your Matomo login URL was configured by you. Some users set it up on the same server as their website e.g. https://example.org/matomo, other times it can be https://matomo.example.org.

If you are still unsure what your Matomo login URL is, you can follow either of the steps below:

If you’re already tracking your website with Matomo:

  • You can find your Matomo login URL by looking in your website code. Search for “Matomo” or “Piwik” to locate your Matomo tracking code. You will find the Matomo login URL within the code, for example like this: Matomo tracking code

  • In your tracking code, {$MATOMO_URL} would be replaced by your Matomo login URL and {$IDSITE} would be replaced by the idsite of the website you are tracking in Matomo.

If you can’t find the tracking code, but you know the website is using Matomo already, then follow these steps to log in: 

  • Open your website
  • Then open the Browser Developer Tools, and check the ‘Network’ tab
  • Search for “Matomo” to locate the Matomo login URL
  • Once this has been located, you can log in

To reset your password please go to your Matomo On-Premise URL e.g. https://example.org/matomo and click “Lost your password?” at the bottom of the screen. 

Now you can set up a new password. When you have done this you will receive an email to confirm the password change. Once you’ve clicked the link in the email, you will be able to log in with your new password.

The email may go to a spam or junk folder so please check these locations.

With On-Premise you can self-host Matomo where you want and how you want. There are no restrictions, you’re in full control. Download Matomo On-Premise for free.  

Self-host Matomo on your own servers to ensure data remains in your hands. Matomo On-Premise is free to download.

Matomo for WordPress

Go to your usual WordPress admin login URL e.g. https://your-website.example.org/wp-admin, then navigate to the Matomo plugin using the menu on the left-hand side to log in.

Matomo for WordPress is the easiest way to host Matomo on your own servers. It takes less than a minute to install and requires no technical knowledge. 

If you are new to Matomo:

If you already have a running Matomo On-Premise or a Matomo Cloud account:

 

If you require extra assistance, we encourage you to get in touch.