How do I edit my username, or the username of another user?

In Matomo, usernames cannot be changed. However, super users can create a new account if a different username is required. Once the account is setup with the new username, the same permissions (or updated ones) can be assigned as needed. This ensures the user retains appropriate access in Matomo using the new username.

Follow these steps to create a new user with the preferred username:

1. Login as Super User in Matomo, or ask a Super User to complete these steps.
2. Go to Matomo settings ​ ​​> Users.
3. Change the email address for your current user (the one with the wrong username). For example change it to “example@example.com”.
4. Create a new user with the right username.
5. Assign this new user the same permissions as the old user.
6. Save the changes.
7. Delete the old user account.
8. The user can now login with the new username.

Note: Users can change their email address, preferred language, time format, and other basic information in Matomo settings ​​> Personal > Settings.