How to invite team members to Matomo Cloud

As a Superuser on a Cloud trial or paid Cloud plan, you can invite other users to join your Matomo Cloud account. Inviting team members with assigned permissions helps you share and collaborate securely on reports and other analytics and management tasks.

Invite a team member

1. Sign in to Matomo as Superuser using your Matomo Cloud subdomain (for example, yourname.matomo.cloud) and login credentials.
2. Go to Administration > System > Users. This page lists all active and invited users with access to your Matomo Cloud account.
   
3. Click Add a new user and enter the person’s email address, username, and a secure password. Each user must have a unique email address. As an additional security measure, you can restrict user accounts to allowed email domains if this has been defined in your Security settings.
4. Choose an appropriate Role for the user:
   • View: View reports only.
   • Write: View and make configuration changes (such as creating goals or segments).
   • Admin: Manage users and settings for specific sites.
   • Superuser: Full access to all Matomo features and configuration settings (only for trusted administrators).
   • Tag Manager access levels: Assign the relevant role for users managing tags, triggers, and variables in Matomo Tag Manager. Read more about Tag Manager user roles.
5. Click Invite User.
6. The new user will receive an email with details and instructions to log in to your Matomo Cloud account.

Manage user access

• To change permissions later, go to Administration > System > Users, locate the user, and adjust their role as required.
• If you need to remove the user, click the delete icon and confirm by entering your Superuser password.
  Note: This action is permanent and cannot be undone.

Explore the Matomo Users guide for more information on user settings and permissions.