FAQ: How do I export data from Matomo in CSV or XML or JSON format?
To export data from Matomo, simply follow the steps below: Select the date range you want to export data for by clicking on the calendar icon. Open the report you…
Search Results
FAQ: How do I log in to my account when I cannot verify my account using two-factor authentication because I don’t have access to my mobile device
…you’ll need to download or copy a set of recovery codes which you can use when you lose your mobile device, or when you simply cannot access the device to…
FAQ: How do I let visitors opt-out from tracking?
…HTML at the place within your content where it should appear. If you aren’t comfortable accessing your website code, you may need to consult a web developer to assist with…
Blog: Matomo is now using Github issues as our Issue Tracker!
…comments in Matomo, go to github.com/piwik/piwik, then click the Watch button at the top of the page. In Github, watching a repository lets you follow new commits, pull requests, and…
FAQ: We are already using an A/B Testing framework, can we keep using it?
In many cases this will be possible. This plugin was built to be usable with most A/B testing frameworks for JavaScript, Ruby, Java, Android, iOS, Python… Some popular A/B test…
FAQ: Emails from Matomo are not being sent, how do I troubleshoot and solve the issue?
…run the following command (requires Matomo 3.10.0) to send a test email (replace your-real-email-address@example.com by your real email address): ./console core:test-email your-real-email-address@example.com And if you see any output please contact…
FAQ: How do I install the Matomo tracking code on WordPress?
…steps below), install the JavaScript code (using this guide), or install an image beacon (using this guide). Requirements A Matomo account: Cloud or On-Premise (self-hosted). Administrator account in WordPress WordPress.com…
FAQ: Common Campaign Tracking Use Cases and Examples
…to review the data, you could look at all of the campaigns from your newsletter source to compare their success. Or you could compare the content value to see which…
FAQ: What is a first party crash vs. a third party crash?
…in a source file from a different domain than your websites’. For instance, if your website exists at mysite.com, and the error came from the source file js.mysite.com/my/site, then the…
Get Matomo
Get Matomo Matomo offers different hosting options. All hosting options give you 100% data ownership and full privacy compliance. Matomo Cloud Have on-going support and let us take care of…