Matomo doesn’t respond fast enough and user is redirected to the click target
_paq.push([‘setLinkTrackingTimer’, 750]); // increase to 750 milliseconds
You’re using Safari, Chrome, or some other WebKit-based browser.
There is a known WebKit bug (feature?) that interrupts the tracking request. One workaround is to add the target=”_blank” attribute to anchor elements.
Track a file extension not known to Matomo yet, see the developer guide Customise the type of files tracked as downloaded.
Manually track a click as a download, when automatic download tracking does not work for some reason, you can Manually record a click as a download.