While 100% of your data and backups are securely stored in Europe, our company is based in New Zealand and we have contracts with a New Zealand hoster (AC3 NZ in contract with AWS New Zealand).
New Zealand is one of the few countries that the EU considers to have an adequate level of data protection. This provides legal certainty for Article 44 GDPR that the data does not go to a third country like the US even though we are using AWS. Because no personal data is transferred to third countries, no SCC’s are needed.

This means that Matomo Cloud is safe to use in the EU and fully GDPR-compliant.

If you would like to store the data in another location, you can use consider using Matomo On-Premise.

Previous FAQ: Is a Data Processing Agreement (DPA) available for GDPR compliance?