How do I define more than one Funnel for a Goal?
Since version 5.1.0 of the Funnels plugin
You can create a funnel that’s not tied to a goal or you can use a goal as any step within a funnel. So, if you want to track the same goal with multiple funnels, you can simply make that goal the last step for as many funnels as you like. This can be done in the reporting menu under “Funnels => Add a new Funnel” or “Funnels => Manage Funnels”.
Before version 5.1.0 of the Funnels plugin
In Matomo you can only define one funnel for a Goal. So what do you do when there are multiple ways and funnels that can be used to reach your Goals?
You can track multiple funnels for the same Goal by following this workaround:
- Create a duplicate Goal (for example
Lead Signup (Funnel 1)
andLead Signup (Funnel 2)
). - Setup both Goals so that a conversion is always triggered for both goals at the same time.
- Then define the funnel for each of these two goals.
- Open each Goal report and see how many times each Funnel is used to convert your goal. You can compare by opening both Goal reports at the same time and comparing the goals and funnels metrics.