User guides

Our User guides let you discover all features of Matomo (Piwik) and learn how to use them.


The Matomo (Piwik) Glossary lists the commonly used terms in Matomo Analytics (formerly Piwik Analytics): Metrics and Reports.

Frequently Asked Questions

The FAQs lists the most frequently asked questions and answers.

Developer guides

The Developer Zone is the center of innovation in analytics and guides you to Code, Design & Innovate with the Matomo Analytics (formerly Piwik Analytics) platform.

User Training

Book a training workshop for you and your colleagues to help your organisation implement and use Matomo Analytics (formerly Piwik Analytics) effectively.

Custom development

If you are missing some functionality in Matomo (Piwik), need a particular bug to be fixed, or if you have custom requirements, you can sponsor the development of it. Send a message to the product team and our Matomo experts will get back to you.

Free support

Meet other Matomo (Piwik) users and get free support in the Matomo community forums.

Enterprise support subscriptions

We offer annual Matomo Analytics (formerly Piwik Analytics) Support Subscriptions intended to assist you to install, configure and optimize Matomo (Piwik) on your infrastructure, as well as troubleshoot and resolve specific issues resulting from the use of Matomo Analytics (formerly Piwik Analytics).

Our yearly support subscriptions are best for medium to large businesses and corporate users of Matomo Analytics (formerly Piwik Analytics) who need to leverage the full power of the Matomo (Piwik) platform and for agencies offering Matomo Analytics (formerly Piwik Analytics) services to their customers.

Send a message to the Matomo (Piwik) Support team to get started.