Blog: New cookie behaviour in browsers may cause regressions
…at the time of writing), then we highly recommend that you upgrade as soon as possible. Previous versions are not compatible with these cookie browser changes. Opt out screen If…
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FAQ: How do I fix a truncated event value?
…example a changed value might not match a specific segment anymore. If you’re wanting to test this first, you may compare the output of this SQL query (this query may…
FAQ: How do I fix “SQLSTATE[HY000][2054] The server requested authentication method unknown to the client” error?
When setting up Matomo, if you’re facing an error “SQLSTATE[HY000][2054] The server requested authentication method unknown to the client”, it is likely that you are using MySQL version 8.X. In…
FAQ: How do I fix a truncated or rounded revenue or price value?
…`matomo_log_conversion` CHANGE `revenue_discount` `revenue_discount` DOUBLE NULL DEFAULT NULL; ALTER TABLE `matomo_log_conversion` CHANGE `revenue_shipping` `revenue_shipping` DOUBLE NULL DEFAULT NULL; ALTER TABLE `matomo_log_conversion` CHANGE `revenue_subtotal` `revenue_subtotal` DOUBLE NULL DEFAULT NULL; ALTER TABLE…
FAQ: How do I see page performance reports?
…Performance report (available in Matomo version 4 and above) which can be found under the Behaviour section of the main navigation. This section shows you how long it takes for…
Migrate to Matomo Cloud
…Here is the migration procedure outline Complete the form in the page below Once we receive your completed Cloud Migration form, we will send you a link to schedule the…
FAQ: How to make the diagnostic “Managing processes via CLI” to display Ok?
…system must provide the following commands: ps, awk (these are available by default in Linux systems) The proc filesystem needs to be mounted at /proc for the ps x command…
FAQ: How do I see historical data for a new Custom Report?
…of the Matomo reports. This can be done by using the following Matomo console command (For example archiving all custom reports from June 2020 to today): ./console customreports:archive –date=2020-06-01,today Additionally,…
FAQ: How do I enable or disable the tracking of all media events?
…before version 4.1.6 of the plugin was released, then media events may be tracked by default. In this case you can disable the tracking of media events by adding the…
Integration: Matomo for Joomla 4
In German and English. If migrating from the Joomla 3 version of this, best procedure at this time: a) deactivate the old plugin (for Joomla 3) b) install the new…