There is a measurable setting that controls the number of days a crash must be absent before it is considered disappeared/reappeared.

Please follow the below steps to configure the no of days it should consider until a crash is disappeared/reappeared:

  1. Login to Matomo as Superuser.
  2. Navigate to Administration matomo admin gear icon > Websites > Manage > Edit.
  3. Scroll down to Days until a crash is considered disappeared.
  4. Add the no of days as value. E.g 20 if you want CrashAnalytics to consider a crash to disappear/appear after 20 days.
  5. Save.

Note: If you change this value, you will also need to invalidate and re-archive old reports for them to change. Learn more

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