When you create a new funnel or update an existing funnel, the data for past dates won’t be available by default and you will only see reports starting from that day you create the funnel. However, if you want to still get the funnel data for historical dates, you can follow these two steps:

  1. Invalidate the historical data, and
  2. then re-process the reports for all your websites. If you have setup auto-archiving then the command to re-process the reports will automatically run within the next hour or so. Alternatively you can manually re-process the reports. Depending on the amount of data in your Matomo (Piwik), this command may take a while to run and you may want to adjust the amount of days (and seconds) you want to reprocess.
    Please note: Only tracking data with Goals that have already been converted will be processed when re-processing reports for funnels.

This guide applies to Matomo On-Premise hosted on your own infrastructure. If you are using Cloud-hosted Matomo, then reach out to the support team to learn more.

Previous FAQ: Is it possible to apply other segments (such as Country or Marketing campaign) to the Funnels reports?