Serious web hosting companies will provide the ability to enable PHP 5.3, either via a config setting in your web host administration panel, or via a .htaccess. If you do not have a server with PHP5 and your web host doesn’t support PHP5, we have partnered with high quality web hosts who provide a pre-loaded Matomo (Piwik) for a small fee.

If your web host supports PHP4 but hasn’t enabled PHP5, it might be possible to enable it manually. Here are the most common ways to enable PHP5; create a .htaccess file in your piwik folder containing

  • version A: AddHandler php5-cgi .php
  • or version B: SetEnv PHP_VER 5
  • or version C: AddType x-mapp-php5 .php
    AddHandler x-mapp-php5 .php

If this does not work, please contact your web host and they should enable the latest PHP version for you.