Here at Matomo (Piwik) Professional Support / InnoCraft, we are the creators of Matomo and we help you get started, configure, monitor and make the most of your Matomo analytics service. We know that businesses are set up in different structures and that every business has different goals and needs. Our services and products are designed to make sure that you can achieve your goals in the smartest way possible:
- We offer annual Matomo Analytics (formerly Piwik Analytics) Support Subscriptions intended to assist you to install, configure and optimize Matomo (Piwik) on your infrastructure, as well as troubleshoot and resolve specific issues resulting from the use of Matomo Analytics (formerly Piwik Analytics).
- Our Matomo Cloud (formerly Piwik Cloud) service takes away the worries of having to maintain a Matomo (Piwik) on your infrastructure plus you get access to all our awesome premium features! If you are an existing Matomo user, we can migrate your full data to the Cloud so you can continue using Matomo but without any hassle. Signup for a 30-day free trial here.
- We offer customized End User Training that help you use Matomo (Piwik) effectively.
- If you are missing some functionality in Matomo (Piwik), need a particular bug to be fixed, or if you have custom requirements, you can sponsor the development of it.
- Our awesome premium features enable you to understand your users much better so you can improve your conversions and sales, such as Heatmaps & Session Recording, Search Keywords Performance, A/B testing, Custom Reports, Funnels, Users Flow, Roll-Up Reporting, LDAP and SAML for SSO authentication, Multi Channel Conversion Attribution, Form Analytics and Media Analytics.